Streamer FAQs
How do I sign up to Streamer?
Visit streamer.com.au on any web browser and follow the prompts to create your account.
My club would like to begin streaming on Streamer, how do we go about it?
The ability to start a club page by yourself will be rolled out shortly, in the meantime please contact us at streamer@wanews.com.au and we will set up your page and walk you through the process to get your club up and streaming.
Do I have to pay to watch games?
You do not have to pay to watch the majority of games on Streamer but should you wish, you may contribute financially to your club with a Digital Fan Pass. Some competitions, including PSA WA, require you to purchase a League Pass to access the content.
How much is a Digital Fan Pass?
A Digital Fan Pass costs $5 per month with the majority going directly to the club. Purchasing a Digital Fan Pass gives a user access to create their own highlight clips from your team's live and on demand content and contributes to the club's ongoing streaming program.
How much is a League Pass?
A League Pass costs $5 per month with the majority going directly to the club. League Pass holders do not have access to create highlight clips, they may only view the content.
How do I unsubscribe from a Digital Fan Pass or League Pass or update my billing information?
To manage your subscriptions, go to streamer.com.au and login to your account. Click the dropdown menu next to your profile photo and select 'Manage Billing'.
Why is the stream not working?
Match streaming is the responsibility of the leagues and clubs. However, if you believe the issue lies on the Streamer platform, please contact us at streamer@wanews.com.au and we will investigate.